Regarding products involving card decks
The packaging - including the plastic wrap around the cards - should be completely intact.
1. The right of withdrawal
You have the right to withdraw from the contract within 14 days.
2. Withdrawal period
The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the transporter, takes physical possession of the goods.
3. Notification of the cancellation
Please inform us of your cancellation by email: firstname.lastname@example.org
We'll provide you with any steps necessary to return the goods you received and wish to return.
4. Compliance with the withdrawal period
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
5. Consequences of cancellation
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a different delivery method than the standard delivery offered by us) without delay and in at least no later than 14 days after we have been informed of your decision to withdraw from the contract.
6. Right of retention
We may wait with a refund until we have received the goods back, or you have demonstrated that you have sent back the goods, whichever is the earlier.
7. Return of the goods
You must return the goods to us or hand them over to us without delay, but in any case no later than 14 days after the day on which you decide to cancel the agreement. You are on time if you return the goods before the period of 14 days has expired.
8. Costs of returning
The direct costs of sending the goods are for your account
Please print and fill out this form. Please add it to the package in which you return your product(s).